Digital identification

Digital identification (video identification)

We look forward to welcoming you as a client very soon. Prior to the start of our business relationship, we are obliged for regulatory reasons to review your identity. If you prefer to have this review done simply, conveniently, and securely from home, we offer you the digital identification (video identification) option, which will take no more than five minutes to complete.

“What do I need for the digital identification process?”

  1. For digital identification, you need a valid passport or valid ID card. We accept numerous forms of foreign ID. Please check – using the link below – whether your identification document can be used for digital identification.
  2. In addition, you will need your smartphone and – if possible – a wifi or 4G internet connection. It goes without saying that you can also use your computer with a modern browser (e.g. Chrome, Firefox, Safari), a webcam and a microphone, or your tablet (as long as it operates under Android or iOS). The image and sound quality of your device must be conducive to flawless identification.
  3. You will also need your mobile phone to receive the one-off password (transaction number; TAN).

“Which partner do you work with for digital identification?”
We are offering you digital identification in collaboration with Swisscom (Switzerland) Ltd. As soon as you click on the “Start identification” button below, you will be forwarded to a Swisscom website, where the digital identification will be carried out by a specially trained Swisscom employee. The digital identification service is available Monday to Saturday from 08.00 to 22.00 (excluding Swiss national holidays).

“How does the digital identification process work?”

  1. You enter the required personal data exactly as in your ID document on the Swisscom website.
  2. A specially trained Swisscom employee will guide you through the ID procedure. You will then be asked to hold your identification document in front of the webcam in different positions. During the identification process, pictures will be taken of you and your ID document in a secure environment. 
  3. In a final step, you will then receive a one-off password (transaction number; TAN) on your mobile phone via SMS, which you then have to enter in the field indicated on your computer screen. This completes the digital identification process; you will then be rerouted back to our website.
  4. In the event of digital identification not being possible due to a computer error involving the webcam/microphone or a smartphone/tablet error, please use one of the alternative identification options: a personal meeting at our offices or certification of your ID document by a notary or at a Swiss post office.

“Is my personal data protected during the digital identification process?”
Maerki Baumann and Swisscom give great importance to confidentiality. We adhere rigorously to the provisions of both Swiss and European data protection legislation. If you do not consent to the saving of your data and images, please use one of the other identification options. Moreover, our Data Privacy Notice and our Digital identification – terms of use also apply.

You expressly give your consent for the entire communication with the employee of Swisscom to be recorded, for pictures to be taken of you and your identification document, and for this data to be transferred to Maerki Baumann for processing along with the data entered by you on the Swisscom website.
 

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